Effective Date: October 2026
At RoopRangs, we want you to be happy with your purchase. We accept eligible returns within 7 days of delivery.
Return Eligibility
To be eligible for a return:
- The return request must be raised within 7 days of receiving the product.
- The product must be unused, unworn and unwashed.
- Original tags and labels must remain attached.
- The product must be returned in its original condition and packaging.
- The product must not have been damaged, altered or misused by the customer.
- Proof of purchase or the original order number may be required.
Non-Eligible Returns
A return may not be accepted if the product:
- Has been worn, washed or used.
- Has been damaged after delivery due to customer handling.
- Has been altered or modified.
- Is returned without required tags or packaging.
- Falls under a product category specifically marked as non-returnable on the product page.
Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact us as soon as possible.
Please email:
Include your order number and clear photographs/videos of the product and packaging.
Return Request
To request a return, contact us with:
- Order number
- Customer name
- Product name
- Reason for return
- Photos/videos, where applicable
Our team will review the request and provide further instructions.
Note: Approval of a return is subject to verification of the product’s condition and eligibility under this policy.